When you request an appointment on this website, we collect your name, phone or WhatsApp number, and the medical concern or symptoms you describe. When you call us or message on WhatsApp, your contact details and message history are accessible to our direct clinic reception staff for appointment coordination.
Your contact and medical information is used solely to confirm, reschedule, or follow up on your ENT consultation and clinical care. We strictly do not sell, rent, or distribute patient contact details to any third-party marketing companies, insurance telemarketers, or advertising networks.
We use basic web analytics (such as Google Analytics) to monitor website functionality, user navigation, and page speed. This data is collected in aggregate, anonymised form using standard cookies. You may disable cookies in your browser settings at any time without impacting your ability to browse our content.
All patient records, examination findings, endoscopic camera recordings, audiometry test charts, and surgical operation notes are confidential medical documents maintained in accordance with ethical standards set by the Pakistan Medical and Dental Council (PMDC). Please do not submit sensitive diagnostic scans or financial documents through public web forms; bring physical copies or digital reports directly to your in-clinic appointment.
If you have any questions regarding your data privacy or wish to update your contact details on file with the clinic, please contact us by phone at 0321 4496160 or via WhatsApp.